I am an experienced relationship manager with a passion for data-driven design. I believe that good design should be focused on the end user’s needs, and I’m drawn to HOK because of the firm’s global leadership in delivering evidence-based design services for the built environment. 

 

In my most recent role at Dynamo, a UX-driven digital agency known for launching eCommerce websites for Blue Bottle Coffee and Glossier,  I served as the first point of contact for new prospects and the key account manager. I led an internal team in the creation of personalized proposals, managed our sales opportunities using a CRM tool, generated financial projections, drafted contracts, and managed invoicing. I worked closely with the project management team to assign teams to new accounts, and to track the progress of ongoing projects. I optimized our business development process by capturing and analyzing business data, and developed a thorough sales-to-production onboarding process. I am proficient in Microsoft Office and Adobe Creative Suite, and familiar with AutoCAD, Tableau and Salesforce, in addition to Squarespace and WordPress for web design.

 

I recently launched a website which showcases data-driven best practices in workplace design, and demonstrates my interest in moving from the digital design industry into the design of physical spaces. I am currently in the process of completing an intensive two week course on workplace management co-hosted by the Polytechnic University of Milan and Cornell University’s International Workplace Studies Program, with the goal of further advancing my applied knowledge regarding the research-driven design of physical spaces. During a final presentation with an interdisciplinary team this week, we will showcase our analysis of user needs and project goals, our interpretation of the discrepancies between existing supply and demand in the space, and deliver and strategic action plan tailored to the case company’s needs. I am eager to apply the principles of digital user experience design, plus the workplace design practices I’ve learned from independent research and my participation in this international course, to HOK’s client projects. 

 

As a former varsity pentathlete I’ve demonstrated a drive to excel, but more importantly, the qualities of a true team player. My references can attest to the fact that building meaningful relationships has been the driving force behind my career. I am looking for a place to build a career, at a company that I can continually learn and grow with and I believe that HOK will be an exceptional place to achieve both of these objectives. I am enthusiastic about the value I could contribute as part of the HOK team, and I look forward to discussing this opportunity with you.