Top recommendations for further reading
These sources were chosen because they are reputable and the information reported is based on actual data
from studies with statistically significant sample sizes, covering multiple industries and countries.
The data was collected within the last two years and the information is relevant to physical office design.
Gensler is a global architecture and design firm that was founded in San Francisco and now operates in 44 cities across Asia, Europe, Australia, the Middle East, and the Americas. Gensler’s Research Program supports practitioner-led research investigations on topics including workplace effectiveness.
The U.S. Workplace Survey 2016 is the most recent of a 10-year Workplace Survey. Data comes from more than 4,000 randomly sampled office workers in 11 industries with the goal of understanding where and how work is happening today—and the role design plays in employee performance and innovation.
With its headquarters in London and offices in New York, Stockholm, and Amsterdam, Leesman works globally with organisations evaluating how effectively their workplaces support an optimal employee experience. Alongside their global benchmarking service, Leesman conduct independent research based on the largest workplace effectiveness database of its kind; the Leesman Index.
The Next 250k study is an analysis of over 250,000 employee responses from 2,160 workplaces in 67 countries. The report unearths five key factors which influence workplace performance and arms leadership teams with key insights to reclaim value currently being lost through inadequate workplaces.
The Stoddart Review, based in the UK, is a non-profit initiative aiming to give a cross-industry perspective on the importance of the workplace and real estate as key performance levers. It was formed by the Institute for Workplace and Facilities Management along with academic and corporate partners.
The Workplace Advantage 2016 offers strategic opinion and evidence-based conclusions based on quantitative analysis from Leesman Index 2016 research, and qualitative analysis from interviews with senior business leaders and panel presentations by representatives from organizational development, architecture, design, facilities management, engineering, real estate, academia and technology. Data was sampled internationally but is heavily weighted toward the UK and Ireand.
Gallup is an American research-based, global performance-management consulting company working on topics including but not limited to employee engagement. Gallup has 30 offices in more than 20 countries, and became known for its public opinion polls and also owns the CliftonStrengths personality assessment tool that encourages strengths-based leadership.
The data for the 2017 State of the American Workplace was collected from more than 195,600 U.S. employees via the Gallup Panel and Gallup Daily tracking in 2015 and 2016. Employee engagement is discussed in broad terms, with a section focusing on “The Changing Place and Space of Work”
There are hundreds of articles, books, and blog posts on the subject of designing an optimal physical workplace experience. Here are some of my favourites.
These resources aren’t specifically about the physical office, but give helpful context on the big picture view of the global employee experience. I believe that the most creative workplace solutions will come as a result of interdisciplinary collaborations within the fields of facilities management, real estate, technology, human resources, healthcare, psychology and design.